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Camera icon disappeared

Solution

Introduction:

Draconian TrayTools is missing. Cameras wont automatically launch.

More Information:

Microsoft security essentials incorrectly identified the Traytools process (cr_ntrgr.exe) as a threat. This removes the program and places it in the Windows defender Quarantine.‎

Resolution:

This has been logged to Microsoft on ‎Sep 3, 2017 ‎9‎:‎16‎:‎29‎ ‎PM. This program is no longer detected as a threat, but remains missing until its either restored from Quarantine or the Draconian Update is executed. Updater will install the latest version and is the fastest way to resolve this issue.

Long term Resolution:

This issue has been resolved by Microsoft since ‎Sep 4, 2017. See proof.jpg

Applies to:

Draconian TrayTools prior to ‎Sep 3, 2017 ‎9‎:‎16‎:‎29‎ ‎PM

Windows 10

Attachments:
Proof.jpg Proof.jpg

 
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